©2019 AppleBuddy

 

(919) 740-2604     Raleigh, NC

Services

 

 

Software

Operating Systems
 

I support all versions of iOS and OS X. If you are a household that has PC and Mac, I can set them both up to work together seamlessly in your home/office environment.

  • OS Upgrades

  • Full system installs/re-installs

  • General troubleshooting

  • Parallels, VMWare Fusion or Bootcamp installation and cloning

  • Data backups and Time Machine

Standard Software
 
  • Installs/re-installs

  • Basic troubleshooting

  • Basic tutoring

 

*All software that is to be installed on machines must be a fully licensed version. AppleBuddy will not install illegally pirated software onto machines.

Email
 

I will help you setup email using clients such as Apple Mail, Thunderbird, Entourage, Outlook, and Eudora

  • Setup

  • Troubleshooting

  • Tutoring

iCloud
 
  • Configuration

  • Email setup

  • Synching contacts

  • Synching calendars

  • iTunes syncing locally and wirelessly

  • Photostreaming

  • Bookmarks

  • Back to my Mac/Find my Mac

  • iCloud Drive

  • Family Sharing

  • Troubleshooting

  • Tutoring

Hardware

Macs
 

I support all types of Macs including: iPhones, iPads, iPods, MacBooks, MacBook Pros, MacBook Airs, iMacs, Mac Minis, Mac Pros, and Apple TV's

  • Formatting/reformatting

  • Troubleshooting

  • Defragmentation

  • Data Recovery

  • Upgrades

  • Installing new/multiple drives/RAIDs

  •  

*Please note - I do not repair/replace logic boards, LCD Displays or parts on iPhones/iPads/iPods. I also do not do hard drive replacements on Intel iMacs.

Hard Drives
 
  • Formatting/reformatting

  • Troubleshooting

  • Defragmentation

  • Data Recovery

  • Upgrades

  • Installing new/multiple drives/RAIDs

Memory
 
  • Installation and testing

Peripherals
 
  • Printers

  • Wireless Printers

  • Scanners

  • iPhones

  • iPods

  • Blackberry's

  • Digital Cameras

  • Internal CD/DVD optical drives (aka Superdrives)

  • External CD/DVD burners

  • Dialup Modems

  • Speakers

  • USB Hubs

  • External Zip Drives

  • External Firewire Hard Drives

  • External USB Hard Drives

  • External Thunderbolt Drives

 

* When dealing with hardware issues, AppleBuddy can only troubleshoot or "fix" issues that are fixable. If the hardware being serviced turns out to be unfixable (i.e., a dead hard drive) then AppleBuddy will inform the customer and work with them to give them options on how to resolve this problem.

 

Networking

Routers and Switches
 
  • Airport Extremes - Installation and configuration

  • Airport Express - Installation and configuration

  • Time Capsules - Installation and configuration

  • 3rd party brands: Netgear, D-Link, Linksys, Cisco - Installation and configuration

  • Switch setup and configuration

 

* Please note when setting up networking components, customer should already have a pre-existing ISP or Broadband service. (i.e., Roadrunner, AT&T DSL, U-Verse, Frontier, etc.)  This service should be functioning and all of the necessary cabling, connectors should be present.

 
 

Advice, Specifications and Needs

Here at AppleBuddy I want to meet your Macintosh needs in any way I can. I will sit down with a client and discuss their needs and how I can meet those needs with quality and economically sound solutions. I will offer our services to spec out systems, peripherals, upgrades, software, etc. for users and also give advice on any ideas that they may have pertaining to anything Macintosh. I can create designs for our customers based on what they want to accomplish in a home, home/office, or small business environment.